Terms & Conditions
Last updated: [Date]
1. Agreement to Terms
By accessing [website domain] or engaging [Legal Business Name]'s services, you agree to these terms.
2. Services
[Legal Business Name] installs & operates The Presence Engine for independent funeral homes: a system that builds the funeral home's presence with families planning ahead, responds instantly to inquiries with defined human-escalation boundaries, centralizes family relationships in a dedicated CRM, & cultivates reviews, referrals & aftercare from families served. All funeral goods, services & preneed arrangements are provided & sold solely by the licensed funeral home; [Legal Business Name] provides marketing, response & relationship infrastructure only.
3. SMS Terms
By opting in to SMS, you agree to receive booking confirmations, appointment reminders & call prep follow-ups from [Legal Business Name]. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time, HELP for assistance. Consent to receive messages is not a condition of purchasing any goods or services.
4. Guarantee & Results
Any performance guarantee is a marketing-service guarantee governed solely by the signed service agreement, including its conditions (such as the funeral home's counselor working booked appointments). Figures on this site describe modeled outcomes of the system, not promised results for any individual funeral home; individual results vary by market, service area & participation.
5. Intellectual Property
Site content, The Presence Engine name & materials are the property of [Legal Business Name]. Systems installed for a client are owned per the signed service agreement.
6. Limitation of Liability
To the maximum extent permitted by law, [Legal Business Name] is not liable for indirect, incidental or consequential damages arising from use of this site or the services. Total liability is limited as set out in the signed service agreement.
7. Governing Law
These terms are governed by the laws of [state], without regard to conflict-of-law rules.
8. Contact
[Legal Business Name] · [street address] · [business email] · [business phone]